Home/Retrieve a card
Lost the SMS?
Your card is still there.
Every card is tied to the phone number that paid for it. You can pull the serial number and PIN back at any time, even if the message was deleted.
Recover by USSD
- 01
Dial *713*3666#
Use the same SIM card you paid with.
- 02
Choose History
Option 5 on the menu lists your previous purchases.
- 03
Read your serial & PIN
The card is shown on screen and can be sent to you by SMS again.
Changed SIM? History only works on the number that paid. In that case,
use WhatsApp below and the team will look it up for you.
Need a human?
We can look
We can look
it up for you.
Send the phone number you used to pay and we will resend the card details. Support runs 24/7.